Shipping policy
Do you ship worldwide?
Yes, to over 180 countries. When you fill out your address in the checkout section of the website, you will see a list of countries. If your country is listed, we will ship to you.
How much does postage cost?
The shipping cost is calculated after you enter your address into the checkout. This is done before payment, so you can check the cost before you buy.
We are IOSS compliant. If you live within the EU, this means you don't need to worry about additional VAT or duty charges under the threshold of €150.00 as it is collected at the checkout. For orders placed over this amount, you will still be liable for VAT and any additional customs/duty charges on top of your order value as this will not be collected at checkout.
If you live outside of the EU, please note that you may be liable for additional Customs/Duty charges which may be incurred when the goods enter your country. These vary depending on your location.
By purchasing from us, you accept that you may need to pay such charges.
How long will it take for me to receive my order?
That depends on your shipping location. We currently ship items from the USA, so delivery estimations from the date of dispatch are:
USA: 4-8 business days
Canada 4-8 business days
UK: 7-10- business days
Mainland Europe: 7-10 business days
Australia, NZ: 7-21 business days
Rest of World: 7-30 business days
(Business days do not include weekends or public holidays)
Please allow between 1-3 business days for your order to process after you've placed your order. During busy times (e.g. the Christmas period), it may take us up to 10 business days to process orders before dispatch. When your order has dispatched, you will receive a shipment confirmation to let you know it's on the way.
If you purchased a tracked shipping method, your tracking number will be included with your shipment confirmation.
My delivery is taking longer than expected.
All orders get shipped out shortly after your order is placed. If it hasn't arrived within the expected delivery window, there may be problems with the delivery, such as an error in the shipping address, Customs checks taking longer than usual, or something else.
If you contact us below with your order number, we can look into this further.
Didn't find the answer you were looking for?
Please contact us below with your order number, and a member of our Support Team will help you out!